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frequently asked questions
Your Questions Answered
General Questions:
Valuend is a US-based company that specializes in recovering funds lost to financial fraud and scams. We provide expert assistance in navigating the complex process of reclaiming your money.
Yes, we are a legitimate US company dedicated to helping victims of financial fraud. We adhere to strict ethical standards and prioritize client confidentiality.
Our commitment to personalized service, our transparent fee structure, and our expertise in handling a wide range of fraud cases set us apart. We are based in the United States, and understand the US financial systems.
While we have expertise in financial recovery, we do not provide legal advice. If your case requires legal action, we can recommend qualified legal professionals.
Simply fill out our online case evaluation form, and we'll review your information. If your case is eligible, we'll guide you through the next steps.
Fee and Payment Questions:
We charge a processing fee to initiate the reclaim process, which covers the initial investigation and preparation of your case. Upon successful recovery of your funds, we take 15% of the recovered amount. If we don't recover anything, you only pay the processing fee.
The processing fee covers the initial costs associated with investigating your case, gathering evidence, and preparing the necessary documentation. This fee is essential for us to dedicate resources to your claim.
The processing fee is due upon acceptance of your case and before we begin the recovery process.
We accept various payment methods, including credit/debit cards and bank transfers. We'll provide you with detailed payment instructions.
No, we are committed to transparency. Our fee structure is clear and straightforward. You'll only pay the processing fee and the 15% success fee.
Claim Process Questions:
We'll need details about the scam, including dates, amounts, communication records, and any supporting documentation. The more information you provide, the better.
The timeframe varies depending on the complexity of the case, the cooperation of financial institutions, and other factors. We'll keep you informed throughout the process.
Yes, we provide regular updates and maintain open communication with our clients. You'll have access to our team for any questions or concerns.
If we are unable to recover your funds, you will only have paid the initial processing fee. There are no additional fees.
Simply fill out our online case evaluation form, and we'll review your information. If your case is eligible, we'll guide you through the next steps.
Security and Privacy Questions:
We use secure data encryption and follow strict privacy policies to protect your personal and financial information. We adhere to all relevant data protection regulations.
We only share your information with third parties as necessary to pursue your claim, such as financial institutions or regulatory bodies. We will never sell your information.
